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Frequently Asked Questions

What is the Thrift Bus?

ThriftJam co-founders launched the first Thrift Bus in Utah in 2020. Instead of functioning as a donation-based thrift, the thrift bus offers a curated selection of vintage and reworked items sourced from recycling centers worldwide. This ethical supply chain enables us to leave local donation-based thrift stores and goodwill bins untouched and available to people in need. Although sourcing from recycling centers is far more expensive than local options, it allows us to offer both an ethical and highly curated shopping experience for our customers.

What are the prices like at the Thrift Bus?

We have a wide range of vintage options, with the majority of crewnecks priced from $15-$30, t-shirts from $15-$25, bottoms from $25-$35, and accessories under $10. Our custom-handmade items have a wider range from $35-$115.

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At most events, we also offer a $5 bin and a $10 rack for customers looking for cheaper options.

Return Policy

If your item doesn't fit or the style doesn't work for you we would be more than happy to exchange your item for one you can love & wear! 

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Returns & Exchanges must be initiated and shipped within 30 days of delivery.

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To initiate your return/exchange please email thriftjamassist@gmail.com and include your order number and the reason for your request. 

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As a small business, we do not have contracts with shipping partners to process returns. Customers will be responsible for shipping their return to the address provided over email.

Washing Instructions

All of our custom jackets are machine washable, avoid hang drying or drying on high heat, a low to medium temperature dryer cycle is recommended.

Tiktok Shop Purchases

Due to TikTok Shop policy, any purchases made through TikTok may only be returned or exchanged directly through Tiktok shop per their policy.

Thrift Bus Event Fees

Our fee varies depending on the details of your event. We also waive fees on a case by case basis.

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